Video Conference Training Session and Personalized Training Plan
At ScratchPad™, we understand that some dogs may have difficulty getting started using the board. We provide written how-to instructions with each purchase, update our page with FAQs on getting started, and provide support via email and chat to each customer.
If you would like more in-depth information or just want some personalized support for your particular dog(s), we have a video conference and training plan option to help you and your dog.
The video conference session will give you up to 20 minutes of time with our founder, or one of our ScratchPad™ experts, to help you through any questions you have about working with your dog and his ScratchPad™. We will be able to watch your dog with the board and provide specific, specialized instructions for working with your dog. It will be like we are right there with you, an individualized training class just for you and your dog. Our spokesdog, Ripley, may even join in the fun for a demo.
After the conclusion of the Training Session, we will put together a personalized, written training plan, specific to your dog and your needs. This plan will be emailed to you separately within 24 hours of the video conference.
Sessions are scheduled once the order is placed and every effort is made to accommodate your schedule on any day of the week.