**Click here for our shipping policy page and current production times.** Free Priority Shipping within the US!

Shipping Information

UPDATE: We went viral! This is wonderful news, thank you! Due to the sudden very high order volumes, your ScratchPad may take a few days longer than usual to ship. Please bear with us - we are working around the clock to get to all the orders. The product page is updated with an estimated ship by date. Your order will ship no later than that date, but hopefully earlier! Thanks for your patience! 🐾 

Update 1/26/2022: Orders are currently shipping in 5-6 business days. This will be updated as shipping times change. Thanks! 🐾 


Normally, orders ship within 1-2 business days from our Atlanta office. 

Shipping to USA

We provide free domestic UPS Ground shipping for all purchases of a new ScratchPad (with or without a refill pack). Shipments to a post office box will be sent via USPS Priority Mail. 

Purchases consisting of only ScratchPad Refill packs are shipped via USPS Priority Mail. 

Shipment notifications with tracking information will be automatically sent for every order as soon as the order is shipped. 

International Shipping

Our site currently supports shipping to Canada, Sweden, and Hong Kong. If you are interested in shipping to another country, please contact us and we will be happy to set it up for you. 

Please use our Contact Us form if you have any questions.